πŸ“ Serving 120+ localities across India Sell your old products
Welcome to Your Home Tutor
Help

Frequently Asked Questions

What is Your Home Tutor?

Your Home Tutor is a local marketplace that connects parents looking for tutors with verified home tutors near them, and also lists coaching institutes and a secondhand study-materials marketplace β€” all filtered by your state, city and locality.

Is it free to use?

Yes. Browsing tutors, coaching institutes, and study materials is completely free for everyone, even without an account. Posting a tuition requirement as a parent is also free. Tutors get 1 free lead and institutes get 2 free credits when they sign up.

How do I find a tutor or institute near me?

Use "Tutor List" or "Find Institutes" from the menu and filter by your state, city, and locality. You can also search by name.

How do I post a tuition requirement?

Create a free parent account, then go to "I Need a Tutor" and fill in the subject, class, board, mode (online/home/both) and your locality. Nearby tutors are notified automatically.

Will my contact details be shared with every tutor?

Your requirement (subject, class, locality) is visible to tutors browsing Find Tuition, but a tutor must use one of their leads to unlock your full phone number and email β€” this keeps spam low and shows you which tutors are genuinely interested.

How many tutors will see my requirement?

A requirement automatically hides itself from Find Tuition once 10 tutors have already unlocked it, so you won't be overwhelmed with calls.

Can I edit or delete my requirement later?

Yes β€” go to your Parent Dashboard β†’ My Requirements to edit details, update its status (e.g. "Tutor Confirmed"), or delete it.

Can I message a tutor without unlocking anything?

Yes. As a logged-in parent, you can browse the full Tutor List and message any tutor directly for free β€” no credits involved on your side.

What does "Show Interest for Callback" mean on an institute page?

It notifies the institute that you're interested, so they can call you back. Your name and general location are shared with them; your full contact details are only revealed if the institute chooses to unlock them (they use one of their credits to do that, not you).

How do I register as a tutor?

Click "Join as a Tutor", fill in your subjects, classes, boards taught, qualifications, and locality. You'll get 1 free lead valid for 1 month as soon as you sign up.

What is a "lead" and why do I need credits to use one?

A lead is one parent's tuition requirement. Viewing a requirement's subject and general locality is always free β€” but unlocking the parent's full phone number and email uses 1 lead. This keeps the platform sustainable and filters out low-intent browsing.

How do I know if a lead is worth using?

Every tuition card shows how many tutors have already viewed/unlocked it (e.g. "πŸ‘€ 6 tutors viewed this") β€” use that to judge whether it's worth spending a lead on.

What happens after I unlock a parent's contact?

You can message them directly in-app β€” including sending photos and sharing your live location β€” to arrange a trial class.

How do I get more leads?

Go to Pricing to buy a subscription plan (a bundle of leads valid for a few months) or top up single leads any time. Admin-configured coupons may also be available.

How can I appear higher in Tutor List?

Tutor List is sorted by rating. Ask happy parents to leave you a review after a successful trial or ongoing tuition β€” more good reviews move you up.

How do I list my coaching institute?

Click "Register Your Institute", fill in your institute's profile β€” photos, gallery, boards taught, classes, facilities, fees, timings β€” and you're automatically listed on Find Institutes for free. You also get 2 free credits.

What is the difference between "Profile Viewers" and "Show Interest" in my institute dashboard?

"Profile Viewers" lists everyone who opened your institute's profile page. "Show Interest" lists people who specifically clicked the callback button asking you to reach out. Both are free to see (name + locality); unlocking someone's full contact details costs 1 credit either way.

How do institute credits work?

New institutes get 2 free credits. After that, use the calculator on the Pricing page β€” type how many credits you need and for how long, see the total instantly, and pay. 1 credit unlocks one interested user's phone, email and address.

Do I get notified when someone is interested?

Yes β€” as soon as a user views your profile or clicks "Show Interest", it appears in your Institute Dashboard β†’ Interested Users, with filters for latest 10, latest 50, last month, and last 6 months.

Can users see my institute's contact details for free?

Yes β€” any logged-in user can see your institute's phone and email for free by clicking "View Contact" on your profile. Credits are only spent by you (the institute), to view a user's contact details.

How do I sell my old books or study materials?

Login (as a parent, tutor, or institute) and go to "Old Products" β†’ "+ New Listing". Add photos, price, and details β€” it's live immediately for buyers in your area.

How many items can I list for free?

Everyone gets 2 free listings every month automatically. Need to list more? Buy an add-on plan from the Pricing page (customisable listing-credit plans).

Do I need a lead or credit to view a buyer/seller's contact?

No β€” viewing contact details, chatting, and sharing your location in the Study Materials marketplace is always completely free. This is separate from the tutor-lead and institute-credit systems.

How do I mark an item as sold?

Go to your dashboard's "Sell Study Materials" section and click "Mark Sold" on the listing, or delete it entirely.

What payment methods are accepted?

Payments are processed securely through Cashfree β€” UPI, cards, netbanking, and pay-later are all supported.

Are there any discount coupons?

Occasionally β€” check the scrolling coupon banner on the Pricing page. Some coupons are restricted to first-time buyers, parents only, or tutors only, and all coupons have a fixed validity window.

Where can I find my payment receipt?

Every successful purchase gets an emailed receipt, and you can also view/print it anytime from your dashboard's Billing tab.

Is my personal information shared with other users?

Only what's necessary for the service to work, and only after you consent at signup: parents/tutors see each other's contact details only after a lead/credit is used or you choose to message directly; your profile basics (name, locality) may be visible in listings.

Can I use the same phone number for two accounts?

No β€” one mobile number can only be linked to one account on the platform, to keep the community genuine.

I signed up with Google β€” why was I asked for my phone number afterwards?

For new Google sign-ups, we ask for your mobile number and a quick consent confirmation right after your first login β€” this is a one-time step so you can be reached about tuitions or listings.

How do I contact support or give feedback?

Use "Contact Us" in the More menu for support queries, or "Feedback & Comments" to leave a review of your experience on the platform.